This Privacy Policy explains how the Game Store ("we", "us", "our") collects, uses, shares, and protects your personal information when you visit https://thegameestore.myshopify.com (the "Site"), purchase books from us, or otherwise communicate with us. By using the Site, you agree to the practices described in this policy.

1. Who We Are

The Game Store is an online store that sells new and used books to customers in the United States.

  • Store name: the Game Store
  • Email: arjouzinidal@gmail.com
  • Phone: +1 540-878-5480
  • Mailing address: 251 W Lee Hwy #655, Warrenton, VA 20186, United States

2. Information We Collect

2.1 Information you provide to us

  • Contact details: name, email address, phone number
  • Billing and shipping addresses
  • Order details: items purchased, order history, returns and refunds
  • Account details, if you create an account (name, email, password)
  • Communications: messages you send us by email, phone, or contact form
  • Marketing preferences, if you subscribe to our emails or text messages

2.2 Payment information

Payments are processed by Shopify Payments and its payment partners. We do not receive or store your full credit or debit card number. Card details are collected and processed securely by the payment processor in accordance with the Payment Card Industry Data Security Standard (PCI DSS). We may receive limited information such as the card type, the last four digits, and payment status.

2.3 Information collected automatically

When you visit the Site, we and our service providers automatically collect certain information using cookies, pixels, web beacons, log files, and similar technologies, including:

  • IP address, browser type, device type, and operating system
  • Pages viewed, products viewed, items added to cart, and search terms
  • Referring website, date and time of visit, and approximate location based on IP address
  • Unique device and cookie identifiers

3. How We Use Your Information

  • To process and fulfill your orders, including payment, shipping, delivery, returns, and refunds
  • To communicate with you about your orders, account, and customer support requests
  • To operate, maintain, secure, and improve the Site and our services
  • To detect, prevent, and investigate fraud, abuse, and security incidents
  • To send you marketing communications, where permitted by law or with your consent
  • To measure and improve our advertising and show you relevant ads on other websites
  • To comply with legal obligations, resolve disputes, and enforce our terms and policies

4. Cookies and Similar Technologies

We use cookies and similar technologies that are necessary for the Site to work (for example, to keep items in your cart and to complete checkout), as well as analytics and advertising technologies.

  • Essential cookies: required for core functions such as the shopping cart, checkout, and security.
  • Analytics cookies: help us understand how visitors use the Site (for example, through Google Analytics and Shopify analytics).
  • Advertising and marketing cookies: used to measure ad performance and show ads to people who have visited our Site.

You can control cookies through your browser settings. Blocking some cookies may affect how the Site works.

5. Advertising, Google Services, and Remarketing

We use Google services, including Google Ads, Google Merchant Center, Google Analytics, and Google Shopping, to promote our products and measure performance. Google and other third-party vendors may use cookies, web beacons, and similar technologies to collect information about your visits to this Site and other websites in order to serve ads based on your past visits (remarketing).

  • Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our Site.
  • Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our Site and/or other sites on the Internet.
  • We do not use sensitive categories of information (such as health, financial hardship, or similar sensitive data) to target ads, and we do not use such information for personalized advertising.

You can opt out of personalized advertising from Google by visiting Google Ads Settings at https://adssettings.google.com. You may also opt out of third-party vendors' use of cookies for personalized advertising by visiting https://www.aboutads.info/choices or https://optout.networkadvertising.org. To learn how Google uses data from sites that use its services, visit https://policies.google.com/technologies/partner-sites. You can also install the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.

6. How We Share Your Information

We do not sell your personal information in exchange for money. We share information only as described below:

  • Service providers: companies that help us run our business, such as Shopify (store platform, checkout, and payments), payment processors, shipping carriers and delivery services, email and customer support providers, and analytics providers. They may use your information only to perform services for us.
  • Advertising partners: such as Google, which may receive cookie identifiers and browsing activity to provide advertising and measurement services, as described in Section 5.
  • Legal and safety: when required by law, subpoena, or legal process, or to protect the rights, property, or safety of our customers, us, or others.
  • Business transfers: in connection with a merger, acquisition, financing, or sale of all or part of our business, where your information may be transferred to the successor.

We do not share your mobile phone number or text messaging opt-in data with third parties for their own marketing purposes.

7. Orders, Shipping, and Returns

To fulfill your order, we share your name, shipping address, email, and phone number with our shipping carriers and delivery partners. We offer free standard shipping within the United States, with estimated delivery of 3 to 8 business days. We accept returns within 30 days of delivery in accordance with our return policy. Information related to returns and refunds is retained as described in Section 9.

8. Marketing Communications

If you subscribe to our email list or opt in to marketing messages, we may send you promotions, product updates, and offers. You can unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us at arjouzinidal@gmail.com. Even if you opt out, we will still send you transactional messages about your orders.

9. Data Retention

We keep your personal information only as long as needed to fulfill the purposes described in this policy, including to complete orders, provide customer support, meet tax, accounting, and legal requirements, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.

10. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information, including encrypted (SSL/TLS) connections on our Site and checkout. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on where you live (including California, Virginia, Colorado, Connecticut, Utah, Texas, and other U.S. states with privacy laws), you may have the following rights:

  • Right to know and access: request the categories and specific pieces of personal information we have collected about you.
  • Right to correct: request correction of inaccurate personal information.
  • Right to delete: request deletion of your personal information, subject to legal exceptions.
  • Right to opt out: opt out of the sale or sharing of personal information, and of targeted advertising or profiling.
  • Right to non-discrimination: we will not discriminate against you for exercising your privacy rights.
  • Right to appeal: if we deny your request, you may appeal by contacting us, and you may contact your state Attorney General if you are not satisfied with the outcome.

To exercise these rights, email us at arjouzinidal@gmail.com with the subject line "Privacy Request", or call +1 540-878-5480. We may need to verify your identity before processing your request. You may also use an authorized agent to submit a request on your behalf, with proof of authorization.

California residents

In the past 12 months, we may have collected the following categories of personal information: identifiers (name, email, address, IP address), commercial information (purchase history), internet or network activity (browsing and interaction with the Site), and geolocation data (approximate location from IP address). We collect this information from you directly and automatically through your use of the Site, and we disclose it for business purposes to the service providers listed in Section 6. Use of advertising cookies and similar technologies may be considered "sharing" for cross-context behavioral advertising under California law. You can opt out by using the opt-out options in Section 5, by adjusting your cookie settings, or by contacting us. We honor opt-out preference signals such as Global Privacy Control (GPC) where required by law. California residents may also request information about disclosures of personal information to third parties for their direct marketing purposes under California Civil Code Section 1798.83.

12. Do Not Track

Some browsers offer a "Do Not Track" setting. Because there is no uniform standard for responding to these signals, our Site does not currently respond to them, except that we honor Global Privacy Control signals where required by law.

13. Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at arjouzinidal@gmail.com and we will delete it promptly. We do not use data from children for advertising purposes.

14. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their privacy policies.

15. Transfers of Information

We operate in the United States. Our service providers, including Shopify and Google, may process and store information in the United States and other countries. By using the Site, you understand that your information may be processed in those locations.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date at the top. We encourage you to review this page periodically.

17. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

the Game Store
251 W Lee Hwy #655
Warrenton, VA 20186
United States
Email: arjouzinidal@gmail.com
Phone: +1 540-878-5480